A successful user experience is reached when you let your users tell you how they
interact with your site. User Research, including Usability Testing and Focus Groups, allows you to set the goals for your site and ask
your users if their goals are being met. Examining the way a user interacts with your site takes
the guesswork out of your online strategy.
We listen and strategize
Whether you're launching a new web product or asking your current site to do more for
your customers, the key is listening. We listen to you about your goals. We listen to your
users about their experience. With this information we develop your strategy for a
successful user experience.
We design an experience
User experience is more than just web design. Its the convergence of elements such as
graphics, data, content and psychology. We design that experience to successfully
marry form and function.
Flux helps the sba increase user satisfaction by 11.5%.
We worked with the U.S. Small Business Administration to engage their Users. The Result? An 11.5% increase in User satisfaction with sba.gov in a little over a year. Find out how we did it.